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With Sumtotal, Pearson Government Solutions Supports U.s. Department of Health and Human Services

With Sumtotal, Pearson Government Solutions Supports U.s. Department of Health and Human Services


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Home Page > Business > Corporate > With Sumtotal, Pearson Government Solutions Supports U.s. Department of Health and Human Services

With Sumtotal, Pearson Government Solutions Supports U.s. Department of Health and Human Services

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Posted: Sep 19, 2006 |Comments: 0
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SumTotal® Systems, Inc. (Nasdaq: SUMT), the largest provider of talent, learning and business performance technologies and services, said today that Arlington, Va.-based Pearson Government Solutions has deployed SumTotal Enterprise Suite 7.1 software to manage training for 3,000 customer service representatives (CSRs) who staff the 1-800-MEDICARE Helpline. Pearson Government Solutions manages the nationwide telephone line on behalf of the Department of Health and Human Services’ Centers for Medicare and Medicaid Services (CMS) to help beneficiaries with their questions about Medicare and their Medicare health plans.

Specifically, Pearson uses SumTotal Enterprise Suite 7.1 to deliver online training to CSRs who field calls on topics such as Medicare’s prescription drug coverage plan. SumTotal’s software will also assess how well the CSRs have mastered instruction on a particular topic, as CSRs must meet a high level of proficiency on a weekly basis across a number of subject areas. With SumTotal’s talent-management software, Pearson can assess each CSR’s performance.

“Measuring our representatives’ performance is critical to success, but we also want to capture institutional knowledge and disseminate that quickly to our customer service representatives,” said Mike Bowers, senior vice president and general manager of Pearson Government Solutions’ Health division. “SumTotal’s TotalCollaboration product gives us an easy way to capture knowledge from our company experts, and transfer this knowledge for future reference.”

TotalCollaboration enables Pearson’s CSRs to get answers from company experts via threaded discussions and instant messaging. According to Bowers, the system from SumTotal will boost the 1-800-MEDICARE Helpline staff’s productivity and knowledge.

“Pearson has a reputation for delivering superior service to federal government agencies,” said Don Fowler, chief executive of SumTotal. “We’re pleased that they have chosen to work with SumTotal’s Government Solutions group to serve not only the U.S. Department of Health and Human Services, but also the American public.”

For more information about SumTotal’s products and services, visit www.sumtotalsystems.com.

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Social Security Network

3 comments - What do you think?  Posted by admin - December 31, 2010 at 8:11 pm

Categories: Social Security News   Tags: , , , , , , , , ,

RT @DavidBugnon: This is what’s going to happen to all government pensions: http://bit.ly/eOPMed Better start looking 4 a job in the environment U created.

RT @DavidBugnon: This is what's going to happen to all government pensions: http://bit.ly/eOPMed Better start looking 4 a job in the environment U created. – by newriverone (Carol )

Social Security Network

Be the first to comment - What do you think?  Posted by admin - December 24, 2010 at 1:09 pm

Categories: Social Security News   Tags: , , , , , , , , , , , ,

RT @DavidBugnon: This is what’s going to happen to all government pensions: http://bit.ly/eOPMed Better start looking 4 a job in the environment U created.

RT @DavidBugnon: This is what's going to happen to all government pensions: http://bit.ly/eOPMed Better start looking 4 a job in the environment U created. – by newriverone (Carol )

Be the first to comment - What do you think?  Posted by admin - at 3:05 am

Categories: Government Pensions   Tags: , , , , , , , , , , , ,

Government Jobs in America: [2011] Jobs in U.S. States & Cities and U.S. Federal Agencies with Job Titles, Salaries & Pension Estimates – Why You Want One, What Jobs Are Available, How to Get One

Government Jobs in America: [2011] Jobs in U.S. States & Cities and U.S. Federal Agencies with Job Titles, Salaries & Pension Estimates – Why You Want One, What Jobs Are Available, How to Get One

“Tell me how to get a State, City or U.S. Federal job. Why are government jobs so desirable? What jobs are available? Tell me what today’s government jobs are like. What are the salaries? What are the pensions? How do I complete the application and hiring process?” This book covers all aspects of getting secure, high-paying government employment. It covers getting work in U.S. State, City, and Federal government agencies and departments. “What Jobs are Available,” shows job titles in U.S

List Price: $ 24.95

Price: $ 24.95

Social Security Network

Be the first to comment - What do you think?  Posted by admin - December 20, 2010 at 9:09 am

Categories: Social Security News   Tags: , , , , , , , , , , , , , ,

Government Jobs in America: [2011] Jobs in U.S. States & Cities and U.S. Federal Agencies with Job Titles, Salaries & Pension Estimates – Why You Want One, What Jobs Are Available, How to Get One

Government Jobs in America: [2011] Jobs in U.S. States & Cities and U.S. Federal Agencies with Job Titles, Salaries & Pension Estimates – Why You Want One, What Jobs Are Available, How to Get One

“Tell me how to get a State, City or U.S. Federal job. Why are government jobs so desirable? What jobs are available? Tell me what today’s government jobs are like. What are the salaries? What are the pensions? How do I complete the application and hiring process?” This book covers all aspects of getting secure, high-paying government employment. It covers getting work in U.S. State, City, and Federal government agencies and departments. “What Jobs are Available,” shows job titles in U.S

List Price: $ 24.95

Price: $ 24.95

2 comments - What do you think?  Posted by admin - December 19, 2010 at 3:04 pm

Categories: Pension Advice   Tags: , , , , , , , , , , , , , ,

5 Top Government Schemes For People Living With Disabilities

5 Top Government Schemes For People Living With Disabilities

The UK government has implemented many schemes with a view to making everyday life easier and more accessible for people living with a disability.

One such scheme is the Disabled Facilities Grant, which is a local council grant to help you with the cost of adapting your home to suit your physical needs. The emphasis is on making your home a safe and comfortable place to live; to enable you to continue living there, rather than having to move to a specialised facility. The grant is paid out after an assessment and the changes are deemed reasonable and practical. You are able to claim if you or the person who you are applying for is either the owner or tenant of the property; you also need to certify that you will be occupying the property as your only or main residence for the grant period, which is currently five years. These grants are only available in England, Wales and Northern Ireland. Scottish residents should contact the Social Services department.

Common uses of the grant include widening doors, installing ramps, providing a downstairs bathroom, installing a chairlift and adapting heating and lighting controls. Your needs will be assessed by an occupational therapist. A Disabled Facilities Grant will not affect any other benefits you are receiving.

The Motability Scheme allows disabled people to lease or buy a car, powered wheelchair or scooter through government funded allowances. You do not even have to drive yourself as you can apply for a car as a passenger whilst naming two other drivers. An approved dealer can lease you a car for at least three years. Also included in the package are servicing, insurance and breakdown cover. The car can also be adapted to suit your needs but contributions from yourself may be necessary. You may apply for a car on behalf of a child aged three or over who is in receipt of the higher rate mobility component of the Disability Living Allowance.

The Blue Badge Scheme is a service, which allows holders of the badge with severe mobility problems to park close to their destination. It only applies to on street parking and badge holders can park on single or double yellow lines for up to three hours. This applies as long as there are no bans on loading or unloading in the area. In Scotland there is no time limit in place for parking on yellow lines. Blue Badge holders are also able to park for free at pay and display machines and on street parking meters. Local councils issue the Blue Badge and some people may need to undergo an assessment to see if they are entitled to have one. Others such as people who are registered blind, receive a War Pensioner’s Mobility supplement or receive the higher rate of the mobility component of the Disability Living Allowance do not need to undergo an assessment.

The Warm Front Scheme provides insulation and heating improvements for your home up to the value of £3500 or £6000 if oil, low carbon or renewable technologies have been recommended. Eligibility is granted if the householder is in receipt of Disability Living Allowance or War Disablement Pension that should include a mobility supplement or constant attendance allowance. The term ‘householder’ also includes the applicant’s spouse or partner.

A new scheme to start in October 2010 is Work Choice, a disability back to work scheme. The scheme was brought in under the previous Labour Government and has been designed to provide extra support for disabled people who are far removed from accessing the labour market. It aims to help severely disabled people overcome obstacles to gaining and keeping jobs. It replaces three existing schemes, including Workstep.

Article by Gowrings Mobility – The UK’s leading provider of Wheelchair Accessible Vehicles.


Article from articlesbase.com

Be the first to comment - What do you think?  Posted by admin - December 11, 2010 at 10:04 am

Categories: Disability Pension   Tags: , , , ,

French strike action as government defends pension reform

Tens of thousands of French workers held street rallies Thursday to oppose President Nicolas Sarkozy’s plan to raise the age of retirement, but fell short of matching last year’s mass demonstrations. The French government has defended the measure as part of efforts to tackle its gaping welfare deficit.Duration: 02:09
Video Rating: 5 / 5

10 comments - What do you think?  Posted by admin - December 8, 2010 at 9:06 am

Categories: Government Pensions   Tags: , , , , , ,

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